Progressive Insurance Data Breach: New Hampshire Customers Get Notices

If you have received a letter from Progressive Direct Insurance Company, Progressive Northern Insurance Company, or Progressive Universal Insurance Company, it confirms that your personal information was exposed in a recent data security incident. These companies filed a report with the New Hampshire Attorney General on July 25, 2025, concerning unauthorized access to their systems, and the incident is currently under investigation.

Receiving a data breach notification can be concerning, but it's an important first step toward safeguarding your identity. Your letter from Progressive means that your sensitive personal information, which they collect as part of their insurance operations, was accessed by an unauthorized party.

Now is the time to be proactive. Begin by carefully reviewing all statements from your financial institutions, looking for any transactions you don't recognize. Additionally, it's wise to request and review copies of your credit reports from the major credit bureaus to check for unauthorized accounts or activity.

Consider placing a fraud alert or a credit freeze on your credit files. A fraud alert makes it harder for identity thieves to open new credit in your name, while a credit freeze locks down your credit entirely, requiring you to unfreeze it before any new credit can be extended. Remain cautious of unsolicited emails, phone calls, or texts, as scammers often use data breaches as an opportunity for phishing attempts.

Protecting your personal information is an ongoing process, especially after a data security incident. Staying vigilant about your financial accounts and understanding your rights can help minimize potential harm.

If you're a New Hampshire resident who received a Progressive data breach notification letter and have concerns about how your information was handled, you may want to discuss your situation. A free case review can help you understand potential next steps.