All cases
monitoringUnauthorized Access
Fidelity Investments Breach: What Affected Customers Should Do
A 2024 incident used two customer accounts to access documents with other customers' personal data, including SSNs. Here is your guidance.
- State
- MA
- Affected
- 77,000
- Breach date
- August 17, 2024
- Reported
- March 25, 2026
What may have been exposed
- names
- Social Security numbers
- driver license numbers
The Fidelity Investments incident involved two newly established customer accounts being used to access documents containing other customers' information. Reported exposed data includes names, Social Security numbers, and driver license numbers. Although the affected count is smaller than other cases, the sensitivity is high given SSNs were involved. A credit freeze and close monitoring of your Fidelity account activity are recommended.